Paypal Siding With Seller

The process can also tie up funds and impact cash flow.

Paypal siding with seller. We know selling online securely is a challenge for merchants. I recently sold an item through ebay to an international buyer who filed a not as described dispute through paypal on the day he received the item. I asked for a full refund but instead i was asked to spend more money to ship the products back in order to have a partial refund. This is the address paypal has on file for the customer and in most cases the buyer must verify and back it with a bank account or credit card.

Paypal offers sellers a certain level of protection from fraudulent purchases if they follow their seller protection rules. The buyer claimed that the item was damaged and materially different from what was pictured. I m a long time ebay seller with 100 feedback. Our seller protection policy will protect your online sales minimize claims and chargebacks and help prevent merchant fraud.

When it comes to transaction disputes paypal is known for siding with the customer. What paypal seller protection doesn t cover. Disableduser221376 on 07 09 2017 20 24. Seller sent me an email in the spirit of xmas they would refund if i sent jacket back minus shipping.

Seller protection doesn t cover buyer claims for items received that are significantly not as described snad. 7 mar 2 2011. If you wanted to prosecute the seller to get a refund you would need to do that through legal chanels not paypal. In other words what the buyer received doesn t match what they ordered.

Paypal sided with the seller and seller got both the jacket and my 219 99. Paypal siding with seller of fake counterfeit items. Say the buyer ordered a pink scarf but received a green one instead. First sellers should only ship items to the address paypal provides.

I had paypal side with a seller who sold me a handbag and he stating that it was in excellent used condition and once i received the handbag it had big holes and fraying on the side and paypal sided with the seller. Sent jacket back in same box it arrived in. Seller protection for merchants. Paypal chargebacks can cost ecommerce sellers time and money.

Paypal siding scam sellers i had 2 cases in which i bought items online and when they reached me they were not as described. Paypal can t prosecute for counterfeit items. Jacket was new and in mint condition. We ve got your back set up paypal merchant account.

Go ahead set up shop. Bought an item from a eastern european country off ebay turned out to be a chinese fake after opening a case was instructed by paypal to send the fake item back which is illegal out of my pocket and trust someone who they agreed sold me a fake item. But paypal chargebacks are slightly different because sellers need to deal with a buyer s credit card company. I still left negative feedback and i am happy that i did not pay that much for the handbag.